Implementation and continuous support until successful operation
Our standardized, accessible, and flexible implementation process ensures your business is ready to go live in the shortest possible time.
SOM – Single platform order management solution
SOM enables end-to-end order lifecycle management and omnichannel sales operations by integrating e-commerce marketplaces and carrier services.
SOM is a powerful solution with features designed to fit the sales channel characteristics of multiple industries
SOM offers a rich set of features covering each stage of the order management lifecycle, enabling more efficient operations.
SOM enables receiving and synchronizing orders from all sales channels into a single platform.
- •Connects B2B, B2C, marketplaces, POS, mobile apps, and ERP/DMS systems
- •Standardizes order data and automatically validates information
- • Reduces input errors, speeds up processing, and ensures data consistency
Smart Omnichannel Integration with Enterprise Software Ecosystem
SOM seamlessly integrates with existing systems, from ERP, accounting, and TMS to hardware devices such as handheld scanners — ensuring end-to-end data flow and seamless operations.
Seamlessly connects with leading e-commerce marketplaces (Shopee, Lazada, Tiki, TikTok Shop, etc.) and synchronizes with ERP systems (SAP, Oracle, Fast, etc.), as well as DMS, WMS, and TMS platforms.
Clients that trusted Smartlog
Over 150 businesses in Logistics, Manufacturing, Trading, and Distribution have chosen our solutions.
What makes Smartlog unique and outstanding
Timely, structured, and proactive technical support
Each client is assigned a dedicated support team available via email, ticketing, phone, or on-site when necessary, driving a customer-centric and constructive attitude.
Practical training: Easy to learn, simple to use, immediate application
With comprehensive documentation and accessible language, our training is tailored directly to user roles—from warehouse managers to order pickers.
Listening and continuous improvement based on real-world feedback
Our product roadmap is built based on direct feedback from customers operating our solutions. Every suggestion is carefully received, evaluated, and addressed with transparency.
1/4
The numbers speak for themselves
SAVES
0-15%
Storage cost
accelerates
0%
Order processing time
On-Time Delivery
0%
Meeting customer commitments
Frequently
Yes. SOM is a SaaS platform — Smartlog handles system integration with e-commerce platforms and provides operational team training.
Contact us now
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