KNOWLEDGE LIBRARY

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12Jun

Unit Fill Rate (UFR)

The unit fill rate (UFR) for an item is the portion of the total number of units...

27Jun

Warehouse Occupancy Percentage

Optimal storage utilization helps enforce healthy inventory management. In our early work with Honda their...

02Jun

Efficient Procurement Inventory

Efficient procurement inventory (EPI) is often required to realize steep discounts when a special opportunity...

26Jun

Inventory Activity Profiling & Data Mining

Suppose you were sick and went to the doctor for a diagnosis and prescription.  When...

27Jun

Inventory Performance Measures

Inventory performance measures include financial, productivity , quality, and response time indicators for evaluating the efficiency and...

On-Line Status Communication

Order status communication should be proactive when there is an exception to the order contents, timing, or terms agreed upon at order entry.  Order status information should be updated in real-time and should be available perpetually to the customer/consumer either by phone or on-line.  If a telephone call is required, the communication should be completed with one phone call and preferably made with a dedicated customer service representative or team member.  Many corporate web sites are being used to allow customers to track the status of their orders.

 

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