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12Jun

Unit Fill Rate (UFR)

The unit fill rate (UFR) for an item is the portion of the total number of units...

27Jun

Warehouse Occupancy Percentage

Optimal storage utilization helps enforce healthy inventory management. In our early work with Honda their...

02Jun

Efficient Procurement Inventory

Efficient procurement inventory (EPI) is often required to realize steep discounts when a special opportunity...

26Jun

Inventory Activity Profiling & Data Mining

Suppose you were sick and went to the doctor for a diagnosis and prescription.  When...

27Jun

Inventory Performance Measures

Inventory performance measures include financial, productivity , quality, and response time indicators for evaluating the efficiency and...

Customer Activity Profiling & Data Mining

In the customer activity profile (CAP) we are trying to rank and categorize customers, SKUs, and orders in preparation for creating a customer service policy; and to profile order sizes in anticipation of developing a supply chain strategy.  The three main customer activity profiles are the (1) Customer Sales Activity Profile (CSAP), (2) Item Sales Activity Profile (ISAP), and (3) Customer-Item Sales Activity Profile (CISAP).

The customer activity profile should include sales in $s, orders, lines, units, cases, pallets, loads, weight, and cube for each customer bill-to, customer ship to, order, SKU, and customer-SKU combination.

Customer activity profiles are maintained and changes to customer activity and sales order profiles are monitored on a regular basis and reflected in updates to customer service policy. The customer activity profile is reviewed as a part of an S&OP or integrated business planning process.

 

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